F&Q TECH constantly improve the performance of rapid tooling services. We utilize a continuous improvement concept throughout the organization and maintain a commitment to unremittingly enhance the high quality of our product. Moreover, we implement a strict quality control process and continually review and modify the defects of the product.
We are always adhering to this market philosophy - win the market by the quality and promote brand awareness by word-of-mouth. Therefore, we actively participate in various international exhibitions to promote our product, allowing customers to get access to the real products instead of the picture on the website. Through these exhibitions, more and more customers have got to know more clearly about our F&Q TECH, enhancing our brand presence in the market.
Frequently the after-sales service is the key to brand loyalty. Except for offering products with high cost-performance ratio at F&Q TECH, we focus attention on improving customer service. We hired experienced and highly educated staff and built an after-sales team. We lay out agendas to train workers, and conduct practical role play activities between co-workers so that the team can acquire proficiency in both theoretical knowledge and practical exercise in serving customers.